The documents were very professionally prepared and the advice first class. A very satisfactory conclusion to the case due to Mr Walker's attention to detail, preparation and investigation. [MI-L]

We always felt confident in John's advice and his approach was sympathetic, practical and constructive from the outset. The quality of advice was high and although clearly founded on a legal basis, never came across as gobbledegook. John was also fair in his approach you never felt you were being sold a service. John was always available when needed and worked through evenings and weekends to get things done. [DT]

It was clear for me to understand information provided if it was written rather than over the phone, this is an individual point as I could read it several times until all the information sunk in. Documents were easy to understand. Though, it was great to also as a back up and personal touch of talking to you on the phone. The plan of action was clear. Contact was easy and replies were quick. Client care has been brilliant, especially patient when I have been asking so many questions. Thank you both for being so calm and understanding at a very frustrating time. [KB]

Everything was done in a timely manner and John appeared to understand our individual situation well. Very speedy responses to every contact we made. We were very happy with the service. [C & JB] 

John was simply superb. He knew exactly what to say and when to say it. He guided me and supported me throughout this whole process. Documents were extremely well written and I was extremely briefed on the entire process.  [KR]